Privacy Policy - TheraWolf

PRIVACY POLICY

Dear valued customer,

This Privacy Policy (hereinafter – “Policy”) will answer the most important questions about how we collect, use and store information about you whenever you are visiting TheraWolf (hereinafter – “Website”) or making a purchase on the Website. This information is important to you, thus we recommend that you read this Policy carefully before using the Website.

This Policy may be amended from time to time. You can always find the most recent version of this Policy on the Website.

Who Is Responsible For Handling Your Personal Data

TheraWolf (hereinafter referred to as the “TheraWolf”, “we”, “us”, “our”) is a brand name used and operated by a business entity UAB Rara Digital, which is a limited liability company incorporated in the State Enterprise Register of Lithuania, company No. 306641699, with a registered office address at Gedimino pr., 20, Vilnius, Lithuania, 01103.

Whenever you provide any personal information on the Website, we will be responsible for handling and controlling your personal information.

What Information We Collect About You And Why

TheraWolf - Privacy Policy

PRIVACY POLICY

What Information We Collect About You And Why

Purpose Information Collected Legal Basis Retention Period
Processing purchases First name, last name, delivery address, telephone number, email address, payment information, credit card details. GDPR Art. 6(1)(b) 1 year
Website security and analytics IP address, browser information, device identifiers, visited pages, timestamps, location data. GDPR Art. 6(1)(f) 1 month
Social media management Name, email, gender, country, profile picture, messages, comments, reactions. GDPR Art. 6(1)(a) 2 years

Which Information Do You Have To Provide Us With And Why

Please refer to Section 2 above...

What Do We Do With Your Information

  • Process purchase requests.
  • Deliver ordered products.
  • Send marketing communications.
  • Contact customers regarding orders.
  • Share information with service providers when necessary.

When We May Contact You And Why

We may use your contact information (telephone number and/or email) if we need to clarify any details of your order or delivery, also when we were unable to successfully process your order or payment.

By agreeing with this Privacy Policy, you agree that we may call you by provided phone number or send you a text message or an email if your order was unsuccessful due to technical issues or payment processing errors.

Sharing Your Personal Information

  • Financial institutions and payment processors.
  • Attorneys, auditors, consultants, and IT service providers.
  • Courts, law enforcement, and government institutions.
  • Identity verification partners.
  • Marketing partners.
  • Shipping and fulfillment partners.
  • Shopify Inc. platform services.
  • Analytics providers such as Google Analytics.

Third-party providers only collect and use information necessary to perform services on our behalf.

Your Rights

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Request restriction of processing.
  • Object to data processing.
  • Request data portability.
  • Withdraw consent.
  • Lodge a complaint with a supervisory authority.

Age Of Consent

By using this site, you represent that you are at least the age of majority in your jurisdiction.

We do not knowingly process personal data of minors aged 16 or younger.

Cookies

We use cookies and similar technologies to improve website functionality, security, and user experience.

Cookie Name Description Expiry
CookieScriptConsent Stores cookie consent preferences. 1 month
laravel_session Identifies user session. 2 hours
__cfruid Cloudflare traffic verification. Session
AWSALBCORS Load balancer stickiness support. 7 days
XSRF-TOKEN Cross-site request forgery protection. 2 hours
__zlcmid Zopim Live Chat identifier. 1 year
__cfduid Cloudflare performance optimization. 30 days

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes become effective immediately after publication on the website.

Questions And Contact Information

Email: support@get-therawolf.com

Phone: +1 (314) 237-3088